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Ops Prod Coordinator (LOB) (USA)

Company Name:
Capital One
Title: Ops Prod Coordinator (LOB) (USA)
Location: United States-Virginia-Glen Allen-Richmond-Knolls 4 (12021)
Job Number: 753869
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.
Summary:
A CD/IRA Coordinator handles day-to-day processing of requests from branch associates, other Capital One departments, and customers on Certificate of Deposit (CD), Individual Retirement Account (IRA), Passbook, & CDARS products.
Incoming work will include emails, mail correspondence, faxes, telephone calls on the Branch Associate Support Line via Avaya IP Agent software, and other various Acquire reports.
Responsibilities:
Assist branch associates and other areas with IRA savings product and processing
Assist branch associates and other areas with non-IRA savings product and processing
Acquire report processing
Research Bank Ledger outages
Process CDARS transactions via the Promontory Network
Assist in projects for continuous improvement
Qualifications:
Basic Qualifications:
High School diploma, GED, or equivalent certification or military experience
Proficient with Microsoft Office
1 year of operations experience
Preferred Qualifications:
2 years of bank operations experience
Very strong knowledge of IRA products and requirements
Strong knowledge of Retail banking savings products (CDs, Passbooks, & CDARS)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.
Job: Operations

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